Tuesday, June 21, 2011

Boost Your CTR With These 5 PPC Ad Copy Strategies

The compounding factors of improved CTR, increased quality score, and reduced CPC can make a tremendous impact on performance. Ad copy testing lies at the heart of seizing this competitive advantage.

With an endless number of attributes to test, it can be a little daunting to pick a starting point. Looking for a positive impact? Here are five ad copy attributes you can test.

1. Price Points & Percentage Off

If you’re a retailer, this is must. You're missing out big if you aren't testing into specific price points and percent off offers.

Important: don't make assumptions here. Test out multiple price points and percentages off to find out what will resonate with consumers. Here’s one of my favorite illustrations of why not to assume anything when it comes to price points:

PPC Price Points

A 76.5 percent CTR lift on the higher price point. We can make assumptions as to why the higher of the two price points experienced the higher CTR. Maybe the “or Less” factored in, or maybe “$39” just sounded too good to be true. Hard to say. This is precisely why we test.

2. Google Sitelinks

By now you have hopefully enjoyed the benefits of running Google Sitelinks in your ads. The presence of ad sitelinks can lift CTR by more than 30 percent.

Surprisingly, many advertisers still haven't added these to their campaigns. Maybe they’ve tested it and found that their ads perform better without sitelinks, but this is doubtful. I haven’t seen an instance where an ad's CTR decreased as a result of having sitelinks present.

Don’t let your sitelinks get stale. Remember to rotate in new pages to test, and test variations of the ad copy. Keep refining.

3. “Official Site”

Using “Official Site” directly following the name of the brand in the ad headline has almost always lifted CTR and reduced CPC. There is an absolute correlation between the power of the brand and the influence that “Official Site” will have on improving performance.

Recognizable brands that carry more weight will typically benefit from this. In instances where there are many affiliates competing in the space, the brand will also benefit from this tactic.

“Brand Name – Official Site” can also lift performance on non-brand terms, especially in instances where the brand is considered a leader. Depending on your account, it may be worth experimenting with this.

With the recent modification of Google displaying the root URL of the display URL within the headline, there’s been speculation that “Official Site” many not be as necessary as it once was, and those valuable headline characters can be better utilized. Sounds like another great test!

4. Sense of Urgency

Any good direct marketer understands this principle. Give consumers a reason to feel as though they should decisively take action, and they are more likely to do so.

If you're running an offer in your ad copy – and you should be if you can – test using an end date. Here are some iterations that work well:

  • “Ends 6/11” – a specific end date. Drop this in the ad copy about five days prior to the end date
  • “Ends Monday” – test using the day of the week vs. the actual date
  • “Hurry!”, “Save Now”, “Ends Soon” – Even without an end date, there are ways to create that sense of urgency with the consumer

5. Extended Headline

This is another recent modification to how Google displays ads. You no doubt have seen this, and hopefully have been experimenting with it.

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